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Contents

Customer Center FAQ
NoticeVoice of CustomerFAQ

We summarized the most frequently asked questions from our customers.

Room and Reservation Facilities Transportation Etc.
    • Check-in is possible after 2:00 PM, and the early Check-in is possible depending on the situation.
      (except for the peak season and special season)On the other hand, if the check-in time is delayed, the room will be guaranteed no later than 11:00 PM in reservation. And you should check-out by 12:00 PM according to the regulation, but in the event that the Check-out is delayed, the extra charge will be applied. When you check-out 5:00 PM, the extra charge will be added for 50% of the staying room fare.
    • The fixtures for room are ready by House Keeping.  
      •Adapter/Hair dryer •Extra Bed •Baby Cot, •Pillows shoe-shining supplies• Korean Chess/Go, •Iron/Ironing Board •Blankets •Towel/Soaps, •Toilet Paper(Tissue paper box) 
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하단 영역

  • About Hotel
  • Customer Center
  • Location
  • Sitemap
  • Reservation
    • 객실&패키지 예약
    • Contact
  • Accomodation
    • Korean under-floor heating room
    • Superior Double/Twin
    • Superior Triple/Qurd
    • Deluxe
    • Suite
    • Junior Suite
    • Imperial Suite
    • Commodore Suite
    • President Park’s Suite
  • Restaurant
    • Arirang
    • Asakawa
    • Daisy
    • Lobby Lounge
  • Banquet&Wedding
    • Banquet
    • Banweolsung
    • Imhaejeon
    • Wolji
    • Gyelim
    • Silla
    • Gold Crown A
    • Gold Crown B
    • Hwarang
    • Garden
    • Seroabeol
    • Meetingroom
    • Wedding
  • Facilities
    • Business center
    • Sauna
    • Outdoor Pool
    • Convenience Store
    • Karaoke
  • Special Offers
    • Room Package
    • Promotion
    • Tour Guide

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